POS Emergency Support Services

POS support begins upon the installation date, for a period of one year. Phone support, on-site service, and repairs are included in the support provided. POS is defined specifically as terminals and the respective wall connection/jack. PCs and networks are supported separately.

ENT provides three types of support: phone support, remote support and on-site support. For rates for non-contracted support, contact our Sales Department
at 405-767-9609.

* Between the hours of 10 p.m. – 8 a.m., we will provide service for emergencies only. An emergency is defined as a problem that cannot be resolved by client’s open of business the following day. We do not provide service over holidays.

** Minimum charge of one (1) hour, plus expenses; to be billed in 15 minute increments accordingly after initial hour. Expenses are defined as possible lodging, meal and travel expenses incurred.

To learn more, click here, or call us today for more information.